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Friends & Family Test Results
The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.
It is based on one simple question:
"Overall, how was your experience of our service?"
Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.
FFT Results
| Month / Year | Very good | Good | Neither good nor poor | Poor | Very poor | Do not know |
|---|---|---|---|---|---|---|
| Jan 2024 | 81 | 9 | 7 | 2 | 4 | 2 |
| Feb 2024 | 85 | 12 | 4 | 1 | 5 | 0 |
| Mar 2024 | 76 | 10 | 3 | 5 | 6 | 0 |
| Apr 2024 | 35 | 3 | 2 | 3 | 2 | 0 |
| May 2024 | 30 | 5 | 2 | 3 | 5 | 0 |
| Jun 2024 | 25 | 3 | 4 | 2 | 1 | 0 |
| Jul 2024 | 31 | 5 | 4 | 2 | 0 | 0 |
| Aug 2024 | 33 | 7 | 1 | 3 | 3 | 0 |
| Sep 2024 | 33 | 7 | 1 | 1 | 0 | 0 |
| Oct 2024 | 30 | 4 | 0 | 3 | 4 | 0 |
| Nov 2024 | 28 | 8 | 3 | 2 | 1 | 0 |
| Dec 2024 | 23 | 5 | 2 | 1 | 1 | 0 |